Customer Reviews
Most helpful customer reviews
52 of 57 people found the following review helpful.
" Incredible Picture, Stunning 3D "
By J. Bronson
Pros:* Incredible Picture very near the quality of the high end Samsung's. Whites, Blacks,Colors are all exceptional.* Stunning, Amazing 3D - I can't even put into words how good this TV is at 3D, Other than its 100x better than I could of expected. Even when the source is 2D it does a decent job, of course this completely depends on the source. Now when the source is actually 3D, BluRay's or PS3 games, it's down right mind blowing how good and cool it is.* Beautiful Stand, if you don't hang it on the wall the stand doesn't disappoint.* Magic Remote, 1st impression was "This is not going to cut it." Pleased to say my 1st impression was wrong. It is super easy to use and very quick at navigating.* Built in Apps - Netfix, Hulu this is becoming typical in most tv's,dvd/blu ray players,dvr's etc. Wont go into great detail, but its nice to have it directly in the TV and it works great , no complaints.Cons: App store - At the moment is pretty pathetic, nothing there worth downloading. Hopefully this is something that LG improves over the next few months. I must add, the extremely popular apps are already on the TV such as Netfix,Hulu,Amazon Video,Facebook,Twitter,Pandora,Youtube,MLB.TV,Vudu,MoG,Google Maps,Picasa.Overall I am going to rate this 4* but, really I'd rate it 4.5.Loosing .5 stars for the app store.Picture quality would be 4.75 stars.3D would be 5 stars. (Actually 6!)Extremely happy with my purchase would not trade it for any other TV in it's price range.
105 of 128 people found the following review helpful.
Twice malfunctioning, support non-existant.
By Robert
I ordered this TV (55LM8600) after years of purchasing and trusting the LG brand, as replacement for an older 47-in non-3D LG LCD TV. While the delivery and appearance are top notch, this new TV either freezes or restarts every 10-15 minutes. When I first experienced the issue I contacted LG and they tried to troubleshoot over the phone, verified it was not a network/power/signal issue and a technician was dispatched for confirmation. The technician verified the issue, but noted that he "thought" it might be the main board, and that part was on back-order. The technician then recommended that I contact Amazon to replace. Amazon replaced it without issue. However, the replacement has the exact same fault. Upon contacting LG, I am told to once again contact Amazon as they believe I need another replacement. Upon contacting Amazon, I am told that a replacement would take a month or two as they are out of stock. I then contacted LG a final time and asked for a supervisor. I once again explained my issues and was told that a technician would need to be sent to diagnose the issue and order parts, parts that may be on backorder. LG would not offer a replacement, only a repair, but the repair might not work and it would take a few months to find that out (which would be outside of my Amazon return window). I am not sure what happened to customer service at these electronics manufacturers that after two malfunctioning TVs that it is apparently too much to ask to have them send out a technician with a replacement TV. I cannot be upset at Amazon, they helped where they could, and now unfortunately are out of stock of replacements. It appears that I will not to get to try a third time and will now think twice before buying LG products again.
22 of 24 people found the following review helpful.
Excellent TV - as long as you buy it with the right expectations
By Ramkumar Balaraman
For my needs, this was an excellent buy. I imagine I would have been equally happy with the 55LM7600, but it was not in stock at my local MicroCenter where these are selling at insanely good prices. There are of course a few things to consider before you decide to buy this TV:Will the TV be situated in a basement, Or is most of your TV viewing done in dim lighting, Or do you care more about picture quality than brightness? If yes, get a plasma. If not, move on to the next question.Will you rarely be watching 3D content? If yes, get a Samsung 2D or even 3D TV. If not, move on to the next question.Do you live in a home with lots of storage space and outlets to keep 3D glasses charged (i.e. not a cramped NY apartment), and do you expect not to have more than 6-8 people watching 3D movies at the same time? If yes, get a Samsung 3D TV. If not, move on to the next question.If you came this far after the questions, as I did, this is the right TV for you. You might also be happy with the 55LM7600.What you should be prepared for:1. Ghosting and Flash-lighting. These defects are manifest in all edge-lit LED TVs. My previous TV is a Vizio XVT3D, which was a back-lit TV. It had no flashlighting, but still had noticeable ghosting, though not as bad as this LG unit. These defects are most noticeable when watching a dark movie (think dark knight), or a movie with cinema black bars on the top and bottom. For most content, when sitting a brightly lit room, the defects are not noticeable at all. The same issue affects top of the line Samsung TVs as well.2. Poor black levels. The black levels on this TV are nowhere near the black levels on my previous Vizio TV. If you calibrate the TV for deeper black levels, brightness suffers as well. LG displays are poorer than Samsung displays in this regard. A properly calibrated Samsung TV gets both better black levels and a brighter display than the corresponding calibrated LG TV.So why would you still buy this TV:1. Very good looking. TV looks great both on and off. It has such a thin bezel that the width and height are almost the same as the 47" Vizio XVT3D that it replaced.2. In a brightly lit living room (which mine is), you will love the brightness and picture quality of this TV for most programming. Its only marginally worse than a Samsung TV having similar features. While videophiles would differ, I like the bright, vibrant colors on this TV much better than that of my backlit Vizio. Yes, blacks are not as deep and there is uneven flashlighting along the top edge, but the picture just feels so much better.3. Audio is much better than my previous TV, though this doesn't matter to me since I have an external Vizio bar and subwoofer that produce much better sound. But you could get by with just the inbuilt speakers. The only issue is that I now need separate remotes for the TV and sound control, so I ended up buying a Logitech harmony. I never liked the magic remote much anyway. It was very annoying whenever the mouse pointer turned up on screen when moving the remote by mistake, and what kind of remote doesn't have a dedicated input button?4. 3D is truly usable and excellent. A relative who swears by Samsung was blown away by the quality of 3D on this TV. The half-HD issue with passive 3D TVs is really a non-issue. Glasses are very lightweight and easy/cheap to replace. I don't have to worry about the kids breaking them. Nothing to recharge. Being an IPS display, 3D looks good even from wide angles. I recently watched Hugo in 3D, having previously seen it in 2D, and the experience is incomparable. The 3D in my previous TV was active-3D, and the heavy flickering glasses gave me a headache, and I never bothered recharging them after they ran out. I know the newer Samsung glasses are very lightweight and are rated at 70 hours per charge, but with a toddler around and never having enough outlets, its still a major entry barrier for me. I might consider active 3D again if they design TVs such that the glasses can be docked behind the TV.5. Excellent value. This unit set me back 12 benjamins at MC. A Samsung 3D TV with similar features was much more expensive at the time of this writing. Expense has never been the sole reason for me to choose a TV, but it definitely helps when the TV you choose based on features is also a great value.6. You can 'throw' youtube videos from your smartphone (Android/iPhone) to the TV. Probably useless for many, but very useful for me. All the other apps on the TV are redundant since I also have a Roku and PS3, but the youtube feature alone makes the 'smart' capability worthwhile.The only feature I really miss compared to my previous TV (Vizio XVT3D) is the ability to connect a bluetooth stereo headset. I got so used to this on the Vizio during those occasional late night gaming sessions using my PS3 while my toddler slept in the next room. I didn't realize this feature wasn't there until after I bought the TV. I just assumed since the remote was bluetooth a bluetooth headset would be supported as well. Sadly I was wrong. A little research also showed that the XVT3D was more of an outlier with such features and most modern TVs still don't have even half the features that it did 2 years ago. I do enjoy 3D gaming more now, so I guess you still really can't have everything.Overall, this was a great purchase for me. Definitely recommend, provided you have similar circumstances.
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It's edge-lit not back-lit so be careful
AMAZING.... sometimes. Love- Hate
